Planner
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
We are Golding Homes – thank you for looking!
Background
It is a great time to join Golding, our Corporate Plan 2026–2030 sets out ambitious plans to deliver excellent services, invest in our homes and communities, and continue building a brilliant place to work where our people can thrive. We have an established track record for building quality homes and investing in our local communities.
We are excited to recruit for this role at Golding and appoint a Scheduler.
You will be part of an existing Scheduling team in our Repairs and Maintenance division and will play a key role in shaping our future.
What you'll be doing
You will provide exceptional standards of customer service and optimise productivity through effective planning and works scheduling.
You will develop and maintain strong working relationships within both the Customer Service Centre and Trade Supervision functions whilst always operating in accordance with departmental practices, standing orders, and financial processes and regulations to enable the department to achieve its objectives in terms of time, cost and quality of service.
You will provide a personalised, helpful and solution focused service to customers; taking calls, diagnosing repairs, agreeing appointments, and allocating works by telephone, in writing and face to face whilst living and role modelling the Golding values.
More about you. What can you bring?
Using your excellent customer service skills, you will be able to effectively and efficiently apply your experience of planning trade and knowledge of repair requests, solutions and systems to deliver excellent repairs and works service delivery.
Working under minimal supervision and as part of a team you will use your outstanding written and verbal communication expertise to easily organise and prioritise the works successfully whilst maintaining a strong customer focus with a continuous commitment to exceptional service delivery.
When and where you'll be doing it
You will enjoy a 40-hour working week and earn an annual salary of circa £33,000 dependent upon your knowledge, skills and experience.
Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.
What will you get in return?
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.
We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
You’ll get:
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28 days annual leave per year (plus bank holidays)
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Company Pension contribution and life assurance
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Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
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An annual Wellbeing Fund
Closing Date: Midnight Friday 28 August
Interviews: 7 / 8 September
We will be sifting applications throughout and reserve the right to close this role early or extend the process as required.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Equality, Diversity and Inclusion
We’re committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly, allowing us to build a healthy, vibrant and inclusive organisation which encourages everyone to be themselves at work.
No matter what your ethnic origin, gender, sexual orientation, marital status, religion, age or disability status, you’ll get all the opportunities, support and respect you’d expect from Golding Homes. We're committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.
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