This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Tenancy Advisor
We are Golding – thank you for looking!
Background
'It is a great time to join Golding as we are an efficient, local, visible and listening organisation providing sustainable homes and communities.' We have an established track record for building quality homes and investing in our local communities.
We are really excited about the future and to help us improve our customer offer, we are recruiting for a Tenancy Advisor to cover maternity leave. This will be a minimum of 6 months and a maximum of a 15 month contract.
You will be part of our Tenancy team in our Customer Experience directorate and play a key role in shaping our future.
What you'll be doing
As a Tenancy Advisor, you will provide effective and efficient tenancy management to our customers, provide customers with general advice on tenancy matters, carry out block/estate inspections - ensuring we maximise customer engagement and manage a varied caseload. You will work with the local authorities and attend court to represent Golding Homes when required.
Our customers are located across the wider Maidstone area and this role will predominantly be looking to support customers within Maidstone and the surrounding areas.
More about you. What can you bring?
You will have seasoned experience within the housing sector dealing with anti-social behaviour, management of serious and complex ASB cases and conflict resolution. You will have extensive knowledge of housing management, legislation and the diverse needs of customers and exceptional customer service skills. A qualification in Housing Management is desirable.
We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
Please note a Basic DBS is required for this role.
When and where you'll be doing it
You will enjoy a 37 hour working week and earn an annual salary of circa £37,740.
Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.
What will you get in return?
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
• 28 days annual leave per year (plus bank holidays)
• Company Pension contribution and life assurance
• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
• An annual Wellbeing Fund
Closing Date: Midnight, Tuesday 30 April 2024
We will be sifting applications throughout and reserve the right to close applications early.
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Equality, Diversity and Inclusion
We’re committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly, allowing us to build a healthy, vibrant and inclusive organisation which encourages everyone to be themselves at work.
No matter what your ethnic origin, gender, sexual orientation, marital status, religion, age or disability status, you’ll get all the opportunities, support and respect you’d expect from Golding Homes. We're committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.
Documents
Alternatively, please sign in with...
Published
Not PublishedClosing
in X days